Privacy Policy
Last Updated: 5 February 2026
Introduction
Guia Esclarecida ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Fill out contact forms or request consultations
- Subscribe to our newsletter or communications
- Use our water savings calculator or other tools
- Communicate with us via email or phone
This may include your name, email address, phone number, postal address, and any information you include in messages to us.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing activity, including:
- IP address and general location
- Browser type and version
- Pages visited and time spent on pages
- Referring website or source
- Device type and operating system
How We Use Your Information
We use collected information for the following purposes:
- To respond to your inquiries and provide requested services
- To send you information about sustainable living practices and our services
- To improve our website functionality and user experience
- To analyze website usage patterns and optimize content
- To comply with legal obligations and protect our rights
- To prevent fraud and ensure website security
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve website performance and functionality
- Provide relevant content and recommendations
You can control cookie settings through your browser preferences. However, disabling cookies may limit certain website features.
Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service providers who assist with website hosting, email delivery, and analytics
- Professional advisors including lawyers and accountants
- Law enforcement or regulatory authorities when required by law
- Third parties in connection with business transfers or reorganization
All third parties are required to maintain appropriate security measures and use your data only for specified purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data we hold
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at info@guiaesclarecida.com.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated effective date.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Guia Esclarecida
Resljeva c. 14, 1124 Ljubljana, Slovenia
Email: info@guiaesclarecida.com
Phone: +386801400